Privacy policy

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Effective Date: May 22, 2025

Welcome to travelzoo.website! At travelzoo.website, we are committed to protecting your privacy and ensuring a safe and enjoyable experience as you explore the world of travel with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with applicable data protection laws and Google’s privacy principles.

1. About Us

  • Website Name: travelzoo.website
  • Website URL: https://travelzoo.website/
  • Owner: Emma
  • Website Category: Travel
  • Contact Email: Support@travelzoo.website

2. Our Commitment to Your Privacy and Human Rights

At travelzoo.website, we believe that privacy is a fundamental human right. We are dedicated to upholding the principles of transparency, fairness, and accountability in all our data processing activities. We are committed to:

  • Minimizing Data Collection: We only collect information that is necessary for the purposes outlined in this policy.
  • Purpose Limitation: We use your data only for the specific purposes for which it was collected.
  • Data Security: We employ robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
  • User Control: We provide you with options to access, correct, and delete your personal information where applicable.
  • Non-discrimination: We will not use your data in a way that leads to unfair or discriminatory outcomes.

3. Information We Collect

We collect different types of information to provide and improve our travel services. This may include:

  • Personal Information You Provide Directly:
    • Contact Information: Name, email address, phone number (if you choose to provide it for booking or support).
    • Travel Preferences: Destination interests, travel dates, passenger details (if you make a booking).
    • Account Information: Username and password if you create an account.
    • Communication Content: Information you provide when contacting us for support, feedback, or inquiries.
  • Information Collected Automatically (via Cookies and Similar Technologies):
    • Device Information: IP address, device type, operating system, browser type.
    • Usage Data: Pages visited, time spent on pages, search queries, referring URLs.
    • Location Information: General location derived from your IP address.
    • Google Analytics Data: We use Google Analytics to understand how visitors interact with our website. This involves collecting anonymized data about website usage, such as traffic sources, page views, and user demographics. Google Analytics uses cookies to gather this information. You can learn more about how Google uses data when you use our partners’ sites or apps at https://policies.google.com/technologies/partner-sites.
  • Information from Third Parties:
    • If you choose to log in or connect to our website using a third-party service (e.g., Google login), we may receive certain information from that service, as authorized by you and the third-party service.

4. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Improve Our Services:
    • Facilitate travel bookings and reservations.
    • Personalize your experience and recommend relevant travel options.
    • Process your inquiries and provide customer support.
    • Understand and analyze how our website is used to improve its functionality, content, and user experience.
  • For Communication:
    • Send you important updates, confirmations, and administrative messages related to your bookings or account.
    • Send you promotional offers and newsletters (only if you have opted in). You can opt out of these communications at any time.
  • For Security and Fraud Prevention:
    • Detect and prevent fraudulent or unauthorized activities.
    • Protect the security and integrity of our website and services.
  • For Legal Compliance:
    • Comply with applicable laws, regulations, and legal processes.
    • Respond to lawful requests from public authorities.
  • For Marketing and Advertising:
    • With your consent, we may use your information to display personalized advertisements on our website or other platforms. We adhere to Google’s advertising policies and ensure transparency in our advertising practices.

5. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in limited circumstances with:

  • Service Providers: We may share your information with third-party vendors and service providers who perform functions on our behalf, such as payment processing, data hosting, analytics, and customer support. These service providers are obligated to protect your information and use it only for the purposes for which it was provided.
  • Travel Partners: If you make a booking through our website, we will share necessary information with the relevant travel providers (e.g., airlines, hotels, car rental companies) to fulfill your booking.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control of your personal information.
  • With Your Consent: We may share your information with your explicit consent for specific purposes not otherwise covered by this policy.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like web beacons and pixels) to enhance your experience, analyze website usage, and for advertising purposes.

  • What are Cookies? Cookies are small text files placed on your device when you visit a website. They allow the website to remember your actions and preferences over a period of time.
  • How We Use Cookies:
    • Essential Cookies: Necessary for the website to function properly (e.g., remembering login status, shopping cart contents).
    • Analytical/Performance Cookies: Help us understand how visitors interact with our website, which pages are most popular, and identify any errors.
    • Functionality Cookies: Remember your preferences (e.g., language, region) to provide a more personalized experience.
    • Advertising/Targeting Cookies: Used to deliver relevant advertisements to you based on your interests and Browse behavior.
  • Your Choices Regarding Cookies: Most web browsers allow you to control cookies through their settings. You can usually set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality and your experience of our website.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

8. Data Security

We implement a variety of technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Encryption: Using SSL/TLS encryption for data transmission.
  • Access Controls: Limiting access to personal information to authorized personnel only.
  • Regular Security Audits: Conducting regular security assessments and updates.
  • Data Minimization: Collecting and retaining only necessary data.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Your Rights

You have certain rights regarding your personal information, which may vary depending on your location and applicable laws. These rights may include:

  • Right to Access: Request a copy of the personal information we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete personal information.
  • Right to Erasure (Right to be Forgotten): Request the deletion of your personal information under certain circumstances.
  • Right to Restrict Processing: Request that we limit the way we use your personal information.
  • Right to Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format.
  • Right to Object: Object to the processing of your personal information for certain purposes (e.g., direct marketing).
  • Right to Withdraw Consent: Withdraw your consent at any time where we rely on your consent to process your personal information.

To exercise any of these rights, please contact us at Support@travelzoo.website. We will respond to your request in accordance with applicable laws.

10. Third-Party Websites

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at Support@travelzoo.website, and we will take steps to remove that information from our systems.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: Support@travelzoo.website

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