1. Introduction

Welcome to TravelZoo.website (“Website”), operated by TravelZoo (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the Website, including any content, functionality, and services offered on or through TravelZoo.website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Website.

TravelZoo.website is dedicated to providing resources, tools, and services for travel planning, including destination guides, travel itineraries, booking services, travel deals, and user reviews. Our goal is to inspire and assist travelers in exploring the world safely and enjoyably. These Terms ensure that our Website remains a reliable, lawful, and user-friendly platform for all visitors, including travelers, travel agencies, and service providers.

By using the Website, you acknowledge that travel involves inherent risks, and you assume responsibility for your decisions and actions based on the information provided on the Website.

2. Eligibility

To use the Website, you must be at least 18 years of age or have the consent of a parent or legal guardian. By using the Website, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms. If you are using the Website on behalf of an organization, such as a travel agency or business, you represent that you have the authority to bind that organization to these Terms.

Certain services, such as booking travel or purchasing travel packages, may require additional eligibility criteria, such as valid payment methods or identification, which will be specified during the booking process.

3. User Accounts

Certain features of the Website, such as saving travel itineraries, booking trips, or submitting reviews, may require you to create an account. When creating an account, you agree to provide accurate, current, and complete information, including your name, email address, and payment details where applicable. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately of any unauthorized access or use of your account. We reserve the right to suspend or terminate your account if we believe you have violated these Terms, provided false information, or engaged in activities that harm the Website or its users.

You may delete your account at any time by following the instructions in your account settings. Upon deletion, certain data may be retained as required by law or for legitimate business purposes, as outlined in our Privacy Policy.

4. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. Specifically, you shall not:

• Use the Website to post or transmit false, misleading, or fraudulent travel deals, reviews, or booking information.
• Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website, such as spamming or posting offensive content.
• Impersonate or attempt to impersonate TravelZoo.website, a TravelZoo employee, another user, or any other person or entity.
• Introduce any viruses, trojan horses, worms, or other material that is malicious or technologically harmful.
• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.
• Use automated scripts, bots, or other tools to scrape or extract data from the Website without our prior written consent.

We reserve the right to monitor your use of the Website to ensure compliance with these Terms and to protect the integrity of our platform.

5. Content

The Website contains content provided by TravelZoo.website, its affiliates, and its users (“Content”). This includes, but is not limited to, destination guides, travel tips, booking information, user-generated reviews, photos, and travel itineraries. All Content owned by TravelZoo.website is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content on our Website, except as permitted by these Terms or with prior written consent from TravelZoo.website.

If you submit content to the Website, such as reviews, photos, or travel itineraries, you grant TravelZoo.website a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media for purposes related to operating and improving the Website.

You represent and warrant that any content you submit is accurate, lawful, and does not infringe on the rights of any third party. We reserve the right to remove or modify any user-submitted content that violates these Terms or is otherwise objectionable.

6. Booking and Travel Services

The Website may offer booking services for flights, hotels, tours, or other travel-related products, either directly or through third-party providers. When you book through the Website, you agree to comply with the terms and conditions of the relevant service provider, including cancellation policies, payment terms, and travel restrictions.

All bookings are subject to availability and confirmation by the service provider. TravelZoo.website is not responsible for any errors, cancellations, or changes made by third-party providers. We recommend purchasing travel insurance to protect against unforeseen circumstances.

Prices displayed on the Website are subject to change without notice. Additional fees, such as taxes, service charges, or baggage fees, may apply and will be disclosed during the booking process.

7. Third-Party Links and Services

The Website may contain links to third-party websites or services, such as airline booking platforms, hotel websites, or travel insurance providers, that are not owned or controlled by TravelZoo.website. We do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that TravelZoo.website shall not be liable for any damage or loss caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party websites or services. We encourage you to review the terms and privacy policies of any third-party sites you visit.

8. Privacy

Your use of the Website is governed by our Privacy Policy, which is incorporated into these Terms by reference. The Privacy Policy explains how we collect, use, and protect your personal information, including data provided during bookings, account creation, or user reviews. Please review it carefully.

By using the Website, you consent to the collection and use of your information as described in the Privacy Policy. You also agree to keep your personal information accurate and up-to-date.

9. Paid Services and Subscriptions

Certain features of the Website, such as premium travel planning tools, exclusive deals, or personalized itinerary services, may require payment. All fees are non-refundable unless otherwise stated. By purchasing a paid service or subscription, you agree to provide accurate billing information and authorize us to charge the specified fees.

Subscriptions may renew automatically unless canceled before the renewal date. You may cancel a subscription through your account settings or by contacting us. We reserve the right to modify pricing at any time, with notice provided for existing subscribers.

10. Disclaimers

The Website and its Content are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. TravelZoo.website does not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. We disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

The information provided on the Website, including destination guides, travel tips, and booking details, is for general informational purposes only and does not constitute professional advice. You should consult with qualified professionals or authorities for specific travel-related decisions, such as visa requirements or health precautions.

We do not guarantee the accuracy, completeness, or timeliness of travel deals, user reviews, or other content. Travel involves risks, including but not limited to cancellations, delays, health hazards, and political instability, and you assume full responsibility for your travel decisions.

11. Limitation of Liability

To the fullest extent permitted by applicable law, TravelZoo.website, its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, opportunities, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the Website;
• Any conduct or content of any third party on the Website;
• Any content obtained from the Website; or
• Unauthorized access, use, or alteration of your bookings, reviews, or other content.

Our total liability to you for any claims arising from these Terms or your use of the Website shall not exceed the amount you paid, if any, for accessing the Website in the preceding 12 months.

12. Indemnification

You agree to defend, indemnify, and hold harmless TravelZoo.website, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Website, including any user-submitted content.

13. Termination

We may terminate or suspend your access to the Website, including your account, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Website will cease immediately, and any data associated with your account may be deleted, subject to applicable law.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, USA, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Website shall be resolved exclusively in the state or federal courts located in Miami, Florida.

You agree to attempt to resolve any dispute informally by contacting us before initiating any legal proceedings. If the dispute cannot be resolved informally within 30 days, you agree to submit to binding arbitration in accordance with the rules of the American Arbitration Association.

15. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect, via email or a notice on the Website. What constitutes a material change will be determined at our sole discretion. By continuing to access or use the Website after those revisions become effective, you agree to be bound by the revised Terms.

16. Miscellaneous

These Terms constitute the entire agreement between you and TravelZoo.website regarding the use of the Website. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

The headings in these Terms are for convenience only and do not affect the interpretation of the Terms. The term “including” means “including but not limited to.”

17. Contact Us

If you have any questions or concerns about these Terms, please contact us using the form below. We value your feedback and will respond to your inquiries as soon as possible.